Data

Updates from the Aakashtel team

How Cloud AI Can Change the Future Growth of Your Company?
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How Cloud AI Can Change the Future Growth of Your Company?

The two most revolutionary technologies of our time, the cloud and artificial intelligence are quickly reshaping the future. How mutually exclusive or dependent are these, then? And, what does this…

Call Center Analytics: The Key to Data-Driven Decision Making
Call CenterDataMarketingSales

Call Center Analytics: The Key to Data-Driven Decision Making

Call center analytics is the practice of collecting, analyzing, and reporting on data from call center operations. It can be…

How does it matters to Effectively Analyse Cloud Call Center Analytics Data?
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How does it matters to Effectively Analyse Cloud Call Center Analytics Data?

Monitoring and enhancing Cloud call center management and the customer experience depend heavily on call center analytics data. In order to enhance customer experience, agent…