Cross-platform Call Center Apps for Your Device

Welcome to AakashTel’s suite of innovative call center solutions. Our solution is carefully designed to meet the needs of modern communications. You can easily find us across mobile devices (Android & iOS), desktop platforms, and web. Choose the perfect app for your needs and download it now!

Aakastel Desktop App

AakashTel Desktop App

Explore AakashTel desktop app designed to deliver a comprehensive call management experience directly to your workstation. It is ideal for teams working in an office environment, offers robust functionality and smooth integration.

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Looking for the Windows, Mac or Web apps?

Aakashtel Web App

Aakashtel Dashboard

Access your call management software solution from anywhere with AakashTel web app. It is a browser based solution that offers convenience and functionality. Our web app keeps you connected & efficient without the need of installing additional software.

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Aakashtel Mobile App

Aakashtel Mobile App

Take your call center operations on the go with AakashTel mobile app. Manage calls, or monitor team’s and campaign’s performance, this app allows flexible workflow for you and your team.

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Don't let customers hang (up).

Don't let customers hang (up).

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FAQs

FAQs

Get your questions and confusions answered quickly. Feel free to contact us now for your unanswered queries.

Here are the key features to help your voice call campaign: Automated dialing, pre-recorded messages, Interactive Voice Response (IVR), call tracking and analytics, call recording, real-time monitoring, & CRM integration etc.,

Yes, AakashTel call center solutions offer call monitoring, listen, whisper or Barge features, allowing supervisors to listen in or assist.

Login to the AakashTel call center solution using your credentials. Click on the “Staff Setting” button, then go-to the Department section and create a department by clicking on the “Add New Department” button on the top right corner and assign a DID number for your department or team. Now go to “IVR” and then create a new IVR where you can assign extension numbers to each of your team or employees.

The API is designed for larger-scale businesses. It allows automation, integrations, and managing chats across teams, while the app is for small businesses with limited features.

The first and foremost important thing is to figure out who your target audience are, their preferences and behaviour. Define a clear goal of your campaign. Focus on making your message clear and personalized. Then shoot your campaign using Bulk sms or Voice and track its performance. Prepare your agents to handle calls effectively.