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Never Miss a Call from Your Customer Ever Again!
Customer support
Supercharge your customer support team’s efficiency, resolve issues faster, and leave every customer interaction delightful. With our call center software solution; it is not a dream but your next reality.
We provide a unified platform to manage your calls, voice messages, text and WhatsApp messages, CRMs, etc. This reduces response time and no query slips through the cracks.
Imagine a software that presents all of your histories, call notes, and tags while the customer is on call. Our call center solution is designed to provide personalized and special service to your customers.
Your agents will be provided with awesome features like call routing, smart dialing, 3-way calling, customer details, etc. That helps them execute their tasks in the most optimal way possible.
All of your agents will work on a common shared software. The calls can be distributed equally, and agents can connect within a second and resolve issues faster resulting in better teamwork.
Track your agent’s login and logout time, live status, no of issues resolved, total no of inbound and outbound calls attended, and call recording with the customers. Also, guide your agent by joining the call instantly with a click.
Stop wasting your agent’s time on repetitive tasks like call routing, outbound calling, follow-ups, etc. Leave this responsibility to our solution and features like the IVR system and smart dialer automate the job for you.
Our call center software solution seamlessly routes the customer's call to the most skilled individual. Not only that, the calls will be equally distributed among your agents ensuring an equal workload.
Our sales and technical teams are always available whenever you need them to keep your call center software working perfectly. We value customers, whether they are our customers or yours.
Have a CRM system? Integrate it with our call center solution. This will help you sync the customer information and use the functionalities of our software to turn it in your favor.
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