Remote Teams

Manage Your Remote Teams Like a Pro With Our Call Management Solution

In doubt about the efforts and performance of your remote sales and customer support teams? Whether you’re handling customer queries, internal co-ordinations or monitoring agent’s performance; our call management solution handles your remote teams like a breeze.

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Manage Your Remote Teams Like a Pro With Our Call Management Solution

Making Remote Teams Feel Close and Connected

Centralize Your Call Management

Centralize Your Call Management

Keep your communication data organized in place. Use a call management software to route and monitor calls, integrate CRM, SMS, and WhatsApp, and store customer data; all in a shared environment.

Establish Real-time Collaboration

Establish Real-time Collaboration

Ensure your remote and on-site teams are on the same page. Allow them to transfer or connect, monitor or join calls, and access call notes and customer details instantly.

Track and Monitor Your Remote Teams

Track and Monitor Your Remote Teams

Monitor the productivity and performance of your remote teams with in-depth analytics and reporting features. Track metrics like sign-in/sign-out time, call duration, response time, and customer satisfaction to optimize and improve their performance.

Never Lose Your Customer Interactions

Never Lose Your Customer Interactions

Make your customers feel special and valued every time you interact with them. Store important call notes, tags, previous purchases, issues, call recordings, feedback, etc., easily accessible in a shared environment.

Never Leave a Business Opportunity Unnoticed

Never Leave a Business Opportunity Unnoticed

Keep track of all your business calls. Our call center software solution gives you comprehensive insights on your calls (outbound, inbound, missed, resolved / unresolved) to make sure no business opportunity is missed. Also, automate your outbound calls using our smart dialer feature.

Run Successful Campaigns

Run Successful Campaigns

Tailor super catchy messages and use Bulk SMS/ Voice to broadcast them to thousands of your prospects and customers within a few clicks. Track open, engagement rates and feedback and make your every campaign successful.

What Else We Offer?

Custom Solutions

Custom Solutions

Customize your call management software solution as per your needs and business requirements. Use the overall features and functionalities or selected ones only.

Reliable Service

Reliable Service

We set up the solution in your business environment and train you to use each and every functionality optimally. Additionally, quick issue resolution and ongoing support and maintenance ensure seamless performance.

Affordability

Affordability

You can always count on us to deliver top-quality services at a good price. We charge only for the service you use and our pricing model is crystal clear without any hidden edges.