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IVR service in Nepal is one of the best ways to design a marketing campaign. Inbound (or virtual) call center agents are expected to handle a lot of different tasks…
Aakash Tel is one of the best cloud telephony service provider in Nepal. Cloud telephony is the latest revolution in…
What is Cloud Communication? Cloud communication is an emerging way of exchanging voice calls, messages, and data. It has been…
An automated call, as the name suggests, is primarily a method of communication in which a previously recorded audio message is…
Although cloud technology service is seen as the perpetual pursuit of excellence in new business dynamics, there are several ongoing…
IVR stands for Interactive Voice Response in which a caller is responded to automatically, allowing their choice. The main motive…
VoIP systems are susceptible to attacks from hackers and cybercriminals, just like any other internet-connected device. Fortunately, by using recommended…
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