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Never Miss a Call from Your Customer Ever Again!
Smart Dailer
Access phone numbers from any CRM, website or Excel sheet and automate your outbound calls. Stop wasting time on manual dialing and don’t let any of your possibilities go unnoticed.
Simply put, Smart dialer is an intelligent system designed to automate the outbound calls of your business. It saves the time and effort of your agents by automating the dial and connecting them only when the call is answered.
It is a perfect solution for businesses to improve their outreach efforts without wasting time.
Lead Upload
Upload your contact list or scan a specific website or CRM to feed the contacts to your system.
Automated Dialing
The smart dialer automatically starts dialing the contacts on your list and connects to your agents only when a live customer answers.
Live Connection
When your agent starts to interact with your customer, it keeps logs and calls recording of the conversation.
Get your questions and confusions answered quickly. Feel free to contact us now for your unanswered queries.
Go to the IVR setting on your AakashTel Call center solution. There you will be displayed the lists of your IVR, select the one IVR where you want to add your customized greeting. If you are setting up the IVR for the first time, “Add new IVR” and upload your customized greeting to it.
Click on the going call you want to transfer the call. You will be displayed with numerous options, click on the “transfer” button. Dial the extension number or phone number you want to transfer the call to and transfer the call.
Login to the AakashTel call center solution using your credentials. Click on the “Staff Setting” button, then go-to the Department section and create a department by clicking on the “Add New Department” button on the top right corner and assign a DID number for your department or team. Now go to “IVR” and then create a new IVR where you can assign extension numbers to each of your team or employees.
It depends on the number of users and the additional features you want in your IVR solutions. Explore our different pricing plans or reach our sales team to explore different options you have.
Here’s simple step-by-step process using our solution: - Create a Campaign: Define the goal (e.g., promotion, feedback, reminders). - Upload Contacts: Add a list of recipients’ phone numbers. - Set the Message: Record or script the message you want to deliver. - Schedule Calls: Choose the best time for calls based on the audience.
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