Smart Dailer

Smart Dailer

More Automated Outbound Calls, More Deals with Smart Dialer

Access phone numbers from any CRM, website or Excel sheet and automate your outbound calls. Stop wasting time on manual dialing and don’t let any of your possibilities go unnoticed.

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Dial More, Reach More

Stop Manual Dialing

Stop Manual Dialing

Manual dialing is a thing in the past. Instead let our smart dialer do that for you.
Customize Your Contact

Customize Your Contact

Add phone numbers to your contact list scanning websites, CRMs and help desks and prioritize them based on urgency or potential.
Save Time

Save Time

Smart dialer connects to agents only to live calls, skips unanswered calls or busy numbers and reduces time wasted on misdials and voicemail detection.
What is a Smart Dialer?

What is a Smart Dialer?

Simply put, Smart dialer is an intelligent system designed to automate the outbound calls of your business. It saves the time and effort of your agents by automating the dial and connecting them only when the call is answered.

It is a perfect solution for businesses to improve their outreach efforts without wasting time.

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How does a Smart Dialer Work?

How does a Smart Dialer Work?

Lead Upload

Upload your contact list or scan a specific website or CRM to feed the contacts to your system.

Automated Dialing

The smart dialer automatically starts dialing the contacts on your list and connects to your agents only when a live customer answers.

Live Connection

When your agent starts to interact with your customer, it keeps logs and calls recording of the conversation.

You will get more than just a Smart Dialer

Seamless CRM Integration

Seamlessly sync your smart dialer with existing CRM. Centralize your data, track customer interactions, and empower your agents with real-time information while they are on a call with customers.

Advanced Analytics and Reporting

Gain actionable insights about your call quality, agent’s performance, call campaign success all in a single software. Identify the area of improvements and improve your customer experience.

Lead Management Made Simple

With smart dialer, customize your contact keeping you urgent or high potential lead on top of the list. This helps you organize your leads focusing more on the promising leads.

Scalable Solution

No matter whether you are a startup or a large enterprise, smart dialer is flexible enough to fit and grow perfectly with the growth of your organization.
How to Set-Up AakashTel’s Smart Dialer?

How to Set-Up AakashTel’s Smart Dialer?

  • Login into your AakashTel’s customer account.
  • Go to the smart dialer section on the dashboard and click to it.
  • Upload your contact list or link to the website or CRM you want to access the phone numbers from.
  • Start the Smart Dialer.
  • Start interacting when the smart dialer connects to the live customer.
Don't let customers hang (up).

Don't let customers hang (up).

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FAQs

FAQs

Get your questions and confusions answered quickly. Feel free to contact us now for your unanswered queries.

Go to the IVR setting on your AakashTel Call center solution. There you will be displayed the lists of your IVR, select the one IVR where you want to add your customized greeting. If you are setting up the IVR for the first time, “Add new IVR” and upload your customized greeting to it.

Click on the going call you want to transfer the call. You will be displayed with numerous options, click on the “transfer” button. Dial the extension number or phone number you want to transfer the call to and transfer the call.

Login to the AakashTel call center solution using your credentials. Click on the “Staff Setting” button, then go-to the Department section and create a department by clicking on the “Add New Department” button on the top right corner and assign a DID number for your department or team. Now go to “IVR” and then create a new IVR where you can assign extension numbers to each of your team or employees.

It depends on the number of users and the additional features you want in your IVR solutions. Explore our different pricing plans or reach our sales team to explore different options you have.

Here’s simple step-by-step process using our solution: - Create a Campaign: Define the goal (e.g., promotion, feedback, reminders). - Upload Contacts: Add a list of recipients’ phone numbers. - Set the Message: Record or script the message you want to deliver. - Schedule Calls: Choose the best time for calls based on the audience.