AakashTel’s Software tracks all customer calls and you can monitor your agents performance and conversation.
With enhanced features of Virtual Number, you can connect directly with callers to your specific department through IVR configuration.
Monitor your business calls and team performance with timely recorded customer conversations.
Greet your customers on their call and customize your greetings as per your business or departments for better experience.
Get access to detailed reports of your customer calls and receive daily insights.
Bring mobility to your team call handling as calls are forwarded directly on your agents’ phone number.
How businesses benefit from virtual numbers
Virtual number is a 10 digit display number with multiple contact / agents numbers mapped behind it. Calls placed at the virtual number are automatically routed to any of the mapped numbers.
It completely depends on the number of channel lines added behind your virtual number. AakashTel basic plan provides you with 10 channel lines, thus allowing you to attend 10 calls at one time.
Several calls can be attended simultaneously using a virtual number which reduces the chances of missing business calls. Calls are routed directly to the agent’s number, allowing them to receive calls anytime, anywhere.
With the provided virtual number you get a full-fledged call management system with features like call tracking, IVR, call recording, callers’ database, call reports and more.
You can get in touch with our support team, AakashTel support team at +977 9808139797 / 985-1300024 or email: firstname.lastname@example.org or email@example.com