Call center analytics is the practice of collecting, analyzing, and reporting on data from call...

VoIP systems are susceptible to attacks from hackers and cybercriminals, just like any other internet-connected...

IVR stands for Interactive Voice Response in which a caller is responded to automatically, allowing...

The two most revolutionary technologies of our time, the cloud and artificial intelligence are quickly...

Your marketing strategy is determined by both the particular strategies you utilize to carry out...

Nepal is conducting its Parliamentary and Provincial election at once on 03, Mangsir 2079 BS....

What is Cloud Communication? Cloud communication is an emerging way of exchanging voice calls, messages,...

Aakash Tel is one of the best cloud telephony service provider in Nepal. Cloud telephony...

IVR service in Nepal is one of the best ways to design a marketing campaign....