Voicemail

Voicemail

AakashTel Voicemail Service; Your 24/7 Business Assistant

Stay connected with your customers 24/7 even outside of your business hours. Respond to your voicemails and never miss an opportunity ever again.

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Streamline Your Internal Call Distribution

Uninterrupted Communication, anytime

Uninterrupted Communication, anytime

Whether it's outside business hours, during holidays, or peak call times; your customer can leave a voice message ensuring no missed opportunities or queries.
Efficient Call Management

Efficient Call Management

Categorize and store your messages for future references. Create custom voicemails and route customers to handle high calls at peak times to address urgent queries promptly.
Professional and Innovative Image

Professional and Innovative Image

Add a layer of professionalism to your business. Give your callers an organized way to share their concerns or requirements, creating a structured communication process.
What is Voicemail / Virtual Voicemail?

What is Voicemail / Virtual Voicemail?

Virtual voicemail is a modern replacement for traditional answering machines or voicemail systems. It is a cloud-based voicemail system that allows businesses or individuals to store messages in the cloud without the need for a physical device.

Being stored in the cloud, it gives the flexibility to retrieve your messages through phone, desktop or any other devices from anywhere. Nonetheless, it also has features like call forwarding and transcription service (transcribe audio message to text) which helps in the operational efficiency of your team.

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How does Voicemail Work?

How does Voicemail Work?

When your phone is not answered, it is automatically routed to the voicemail system after a pre-set number of rings or if the line is busy.

Your caller will hear a pre-recorded greeting informing if they want to leave a voicemail they can.

After a beep, the caller records their voicemail which you will receive in your digital voice voicemail box.

You will get a pop-up notification about the new voicemail via phone, emails, or SMS. 

Also you can add a personalized touch by setting up the route so that your customers can leave voicemails for your specific team or agents.

Benefits of AakashTel Voicemail Service

Never Miss Important Calls

In a busy business environment, it might not be possible to answer your calls immediately. In such cases, Voicemail ensures your customers or potent clients can leave messages so that their concerns are never ignored.

Improve Customer Satisfaction

Voicemail allows your customers to express their needs or problems in detail. That saves your customer from frustrations caused by unaddressed calls. That gives you clear insights before follow-ups

Top-tier Solution at Affordable Cost

Imagine an affordable way to upgrade and manage your customer communication and satisfaction. AakashTel’s voicemail systems can deliver industry-best solutions without breaking the budget.

24/7 Reliable Service

Voicemail makes your business available around the clock. Even if your team isn’t online, customers can easily communicate their needs and trust you’ll respond.
How to Set-Up AakashTel Virtual Voicemail Campaigns?

How to Set-Up AakashTel Virtual Voicemail Campaigns?

  • Login to your AakashTel customer or SIP user account.
  • Click on the “Campaign” section and on the top right corner you can see the “Create Broadcast Campaign” button. Click on it.
  • Upload a campaign name, contact lists, and pre-recorded voice along with notes with it.
  • Send it immediately or schedule it targeting your events or campaigns.
    In case of receiving a voicemail, go to “Insights”, click on “Inbound”. On the top right corner, there is a “Call Types” Navbar. Access your “VoiceMail”.
Don't let customers hang (up).

Don't let customers hang (up).

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FAQs

FAQs

Get your questions and confusions answered quickly. Feel free to contact us now for your unanswered queries.

To set up the voicemail, Click on the “Setting” button and go to the “IVR” section of our call management software solution. There you can “Add new IVR” or change your voicemail message.

Go to the IVR setting on your AakashTel Call center solution. There you will be displayed the lists of your IVR, select the one IVR where you want to add your customized greeting. If you are setting up the IVR for the first time, “Add new IVR” and upload your customized greeting to it.

Using our Call center solution, you can access all of your voice messages anytime without a certain time limitation.