Notifications

Notifications

Make Sure No Phone Calls Go Unnoticed with Notifications

Use real-time notifications to ensure your team stays informed, responsive and proactive. Ensure all of your inbound calls, voicemails and messages reach the right hand on time.

Try for free
IVR SOLUTIONS VIDEO

Notifications for No Missed Opportunities

Stay Updated in Real-time

Stay Updated in Real-time

Notify your agents instantly about the incoming calls, follow-ups or priority tasks with real-time notifications.
Flourish Team Collaboration

Flourish Team Collaboration

Keep every member of your team at the same page with instant updates, whether it’s about system alerts or new assignments.
Boost Customer Satisfaction

Boost Customer Satisfaction

Reduce wait times, improve the overall quality of your customer support, and win your customer’s trust and loyalty easily.
What is a Notifications Feature?

What is a Notifications Feature?

It is a smart communication tool that delivers real-time alerts to your agents, supervisors and teams within the boundary of your software.

You can set-up notifications on your major tasks like incoming and outgoing calls, messages and updates etc. This feature ensures a quick and timely response to your business operations.

Benefits of Notifications Feature for Your Business?

Faster Response Times

Notifications alerts your teams instantly when they receive incoming calls, query, message or voicemails and reduces customer waiting times significantly.

Improved Agent Productivity

Keep your agents focused and organized with timely notifications on their tasks, reminders and updates, and reduce their ideal times.

Enhanced Team Collaboration

Keep all of the team members equally informed about call statuses, escalations, ensuring coordinated effort across the team.

Proactive Problem Solving

Keep your team ready for potential problems like system errors by sending early alerts and ensure quicker resolution.
How to Set Up notifications using AakashTel?

How to Set Up notifications using AakashTel?

  • Login to your AakashTel customer account.
  • Go to “Settings” and then under the “General” section look for the “Voicemail Notifications On/Off” option. Turn it on to receive voicemails notifications. Setup voicemail notification email and if you want our system to send email notifications about the voicemail turn that option on.
  • You or your agents will immediately hear a ring as soon as a customer calls.
Don't let customers hang (up).

Don't let customers hang (up).

Contact sales

Other features you might like

Voicemail

Voicemail

Maintain a personalized customer experience outside of business hours or when your team is busy with other calls.
3 Way Calling

3 Way Calling

Listen in on calls or invite experienced colleagues to help with complex issues while putting customers on hold.
Call Transfers

Call Transfers

Transfer calls to internal or external contacts in a click, with the option to explain the case to your colleague first.
Campaigns

Campaigns

Create custom campaigns to help agents structure their calls with notes, call scripts, and questionnaires.
FAQs

FAQs

Get your questions and confusions answered quickly. Feel free to contact us now for your unanswered queries.

AakashTel leads Nepal’s market with instant call alerts via SMS, email, and in-app notifications, ensuring no missed calls. Ideal for businesses needing reliability during peak hours or emergencies.

Agents receive instant alerts for missed calls, enabling faster callbacks. It is critical for Nepal’s hospitality and e-commerce sectors. Reduce response times by 60% with our system.

Yes! Assign alerts for VIP clients, payment reminders, or complaints. AakashTel supports custom rules (e.g., “urgent” tags) tailored to Nepali businesses.

Absolutely. We use end-to-end encryption and comply with Nepal’s data laws, ensuring alerts for banking or healthcare sectors remain private.

Yes! Sync with Nepal Telecom, Ncell SMS gateways, Gmail, or Microsoft Outlook. Ensure seamless communication across channels.