Revolutionizing Wildlife Awareness and Safety Through Seamless Communication

Revolutionizing Wildlife Awareness and Safety Through Seamless Communication

As a leading organization dedicated to wilderness preservation and reducing human impact on the environment, WWF Nepal plays a vital role in protecting Nepal’s rich biodiversity. With a significant portion of their efforts focused on the Terai region, they work tirelessly to raise awareness about wildlife precautions and safety measures among local communities living near forests.

The Challenge: Bridging the Communication Gap

WWF Nepal faced a significant challenge in providing accessible and timely information to the communities living near forest areas. Traditional communication channels were often inefficient, and the lack of a centralized system to address wildlife safety concerns made it difficult to create meaningful awareness.

The Solution: Empowering Communities with AakashTel

To tackle this challenge, WWF Nepal partnered with AakashTel to establish a dedicated toll-free number. This toll-free helpline became an essential tool for bridging the communication gap between WWF Nepal and the people in the Terai region.
With AakashTel’s intuitive call routing system, local residents can now easily connect with experts to receive accurate and timely information about wildlife precautions, safety protocols, and emergency measures.

Results That Made an Impact

The implementation of AakashTel’s solution has had a transformative impact on WWF Nepal’s outreach and communication efforts:

Increased Community Awareness:

The toll-free helpline has empowered thousands of local residents with critical information about coexisting safely with wildlife.

Enhanced Accessibility:

By eliminating call charges, the helpline ensures that even the most vulnerable communities can access expert guidance without financial barriers.

Real-Time Support:

AakashTel’s robust system allows WWF Nepal to respond promptly to queries and emergencies, fostering trust and reliability among the communities.

Streamlined Operations and Insights

WWF Nepal has also benefited from AakashTel’s analytics dashboard, which provides detailed insights into call patterns and community concerns. This data has enabled them to:
Identify high-risk areas and prioritize resources accordingly.
Tailor awareness campaigns to address the most pressing issues faced by local communities.

Building a Safer Tomorrow

The scalability of AakashTel’s platform ensures that WWF Nepal can continue to expand its outreach as their conservation efforts grow. Whether it’s introducing new safety measures or addressing emerging challenges, the toll-free helpline remains a cornerstone of their mission to protect both people and wildlife.

Testimonial from WWF Nepal

“AakashTel has been an invaluable partner in our mission to raise awareness about wildlife safety in Nepal’s Terai region. Their toll-free solution has not only made us more accessible to local communities but also helped us build trust and foster a sense of security. With AakashTel, we’ve transformed the way we engage with the people we serve, ensuring that safety and awareness are always within reach.”
Discover more about WWF Nepal’s initiatives to protect Nepal’s wildlife and communities at WWF Nepal.

Performance at a Glance

Customer Satisfaction Improvement

40%
Customer Satisfaction Improvement

Response Time Reduction

50%
Response Time Reduction

Call Handling Efficiency

30 calls at a time
Call Handling Efficiency

Don't let customers hang (up).

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FAQs

FAQs

Get your questions and confusions answered quickly. Feel free to contact us now for your unanswered queries.

Login to the AakashTel call center solution using your credentials. Click on the “Staff Setting” button, then go-to the Department section and create a department by clicking on the “Add New Department” button on the top right corner and assign a DID number for your department or team. Now go to “IVR” and then create a new IVR where you can assign extension numbers to each of your team or employees.